My bike is stolen. I haven't double locked it and I have the key. What do I do?

Sorry to hear that your bike is gone. Please make an appointment with us so we can bring you a new bike and file a police report for the missing bike together. However, we do charge a deductible and negligence surcharge.

Type of Subscription  Established deductible
Original Subscription £40,-
Deluxe Subscription £60,-
E-bike Subscription £220,-*

 

Type of Subscription  Negligence surcharge
Original Subscription £60,-
Deluxe Subscription £90,-
E-bike Subscription £300,-*

 

* We will have to add £500.- if the battery is stolen as well.

Plan your own appointment in the app!

36acbe3084.png

b2da8a24dd.png

Has your question been answered?

Sorry to hear that. How can we improve this article?