1. Swapfiets UK
  2. Service
  3. Bicycle broken

What does a swap mean?
My key is broken/broke off. What do I do now?
Are you also driving in the weekends?
What does a swap cost?
Is it necessary to make an appointment to visit the store?
My bike is broken down. Can I come by the store to get it fixed?
I was involved in an accident. What do I do now?
I live outside the service area of Swapfiets. Where can I swap my bike?
I've missed my appointment. What do I do?
I can't make it to my appointment. Can someone else be present on my behalf?
How do I request a swap?
Where can I swap my bike?
My bike is broken. What do I do?
I have a flat tire. What do I do?
My chain fell off. What now?
Can I also fix my bike myself?
Does Swapfiets have retail stores?
My saddle seems to be loose. What now?
My bike needs a fix-up. Will I get another bike during the fix?
My light stopped working. What now?
Contact us